Critical Communication Skills to Catapult Your Career and Life – Mon, 17th February 2020

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What will the future of work look like? The fact is, regardless of what it’ll be,  communication skills remain at the top of the list of what matters most to employers and recruiters.

Poor communication costs us personally over the long term, in a loss of credibility and a drag on advancement. As individuals, poor communication essentially equals an inability to communicate our value to the team, to the organisation we work for, and to the people in our personal lives.   Poor communication skills can have a detrimental effect in many ways.

Oral and verbal skills are a baseline; we must learn how to use communications skills to connect, inform, persuade, negotiate, coach and inspire. Strong communication skills are a must-have for personal, team and organisational success, and by discovering how to improve ourselves in this area, we can enjoy the widest range of long and short-term benefits.

COURSE OBJECTIVE

This course aims to equip you with the critical communication skills to help you advance your career and make life easier.

COURSE OUTLINE

  • Types of habits – Understand the conscious habits and hidden habits
  • Understand your communication style
  • Understand the importance of body language and other paralinguistic aspects that impacts the quality of a conversation
  • Learn how to use deep listening as a transformative communication tool
  • Know how to make explicit, interesting & engaging conversation with others
  • Learn the art and science of questioning techniques to promote two-way communication
  • Know how to communicate in a difficult conversation

WHO IS THIS COURSE FOR

  • Anyone who wants to strengthen relationships with others 
  • Emerging leaders who needs to handle difficult conversations

METHODOLOGY

This course is highly experiential and interactive; 30% concepts and 70% practice.

WHEN

Mon, 10th February 2020 from 9:00 to 17:00 (SGT)

WHERE

Lifelong Learning Institute, 11 Eunos Rd 8, Singapore 408601.

COURSE FEE

S$300 per pax

For group or corporate enquiries, please email us at enquiry@broc.com.sg

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